Hashigo Technologies

Types of Custom Software Solutions for Businesses — and How to Choose the Right One?

As business owners or startup founders, we all reach a point where off-the-shelf tools don’t quite fit. That’s when custom software comes into play.

But what exactly are the types of custom software solutions available? And more importantly — which one will help your business scale, automate, and deliver better customer experiences?

At Hashigo Technologies, we work with global businesses to build smart, scalable solutions. In this blog, I’ll explain the different types of custom software, why they matter, and how to choose what’s right for you. The types of custom software will help you make informed decisions for your business.

2025 Business Trends in the UAE

1. Custom Web Applications — Accessible, Scalable, and Tailored to Your Processes

Web applications are cloud-based platforms that users can access from anywhere, built precisely for your business workflows.
We’ve developed web apps for:

  • Customer and partner portals

  • Business automation dashboards

  • Online learning and training platforms

  • B2B and B2C service platforms

Perfect for: Companies looking to scale and offer seamless digital experiences across devices.

2. Custom Mobile Apps — Take Your Business Directly to Your Customer’s Pocket

Mobile applications bring your business to life on smartphones, where your customers spend most of their time.
We build:

  • Customer service apps

  • Marketplace and shopping apps

  • Healthcare, fintech, and on-demand service apps

Best for: Businesses wanting high engagement, retention, and on-the-go accessibility.

3. Enterprise Software — Manage Operations, Teams, and Data All in One Place

Enterprise software is designed to handle complex business operations under one unified system.
Our projects include:

  • Custom ERP (Enterprise Resource Planning) systems

  • Financial management dashboards

  • HR and logistics management platforms

Great for: Medium to large companies ready to automate operations and improve decision-making.

4. CRM Solutions — Strengthen Customer Relationships with Smart Management Tools

A custom CRM helps businesses manage leads, track customer interactions, and improve follow-ups — all tailored to your processes.
We’ve built CRMs for:

  • Startups and SMEs scaling fast

  • Sales-heavy organizations needing structure

  • B2B service companies handling multiple accounts

Best suited for: Businesses looking to streamline client management and boost conversions.

5. SaaS Platforms — Turn Your Software Idea into a Revenue-Generating Product

SaaS (Software as a Service) products allow you to launch and sell software on a subscription basis.
We help founders with:

  • Full product development lifecycle

  • MVP (Minimum Viable Product) launches

  • Scalable architectures

Perfect for: Entrepreneurs and startups looking to build and monetize a software product.

6. Custom E-commerce Platforms — More Than Just an Online Store

E-commerce platforms today are more than just websites — they are complete ecosystems for selling, customer engagement, and brand building. We educate clients about:

  • Choosing between single-vendor and multi-vendor setups

  • Integrating secure payment gateways and logistics solutions

  • Building smart inventory management systems that sync with supply chains

  • Crafting user-friendly product filtering and checkout flows

  • Creating mobile-friendly, high-performance stores for global shoppers

Best for: Businesses serious about creating a strong digital retail presence and delivering seamless online shopping experiences.

7. Business Process Automation Tools — Free Up Time and Reduce Errors

Custom automation software helps reduce manual tasks and improves operational efficiency.
We have created solutions for:

  • Automated billing and invoicing

  • Project task tracking systems

  • Auto-report generation and analytics dashboards

Ideal for: Businesses aiming to improve productivity and minimize repetitive manual work.

How do you choose the right custom software for your business?

  • Start with what’s slowing you down or holding you back.

  • Think long-term — will this support growth in 2-3 years?

  • Partner with a tech team that understands both your business and technology.

Key Take Aways

Custom software isn’t just code — it’s about creating solutions that help you grow. If you’re a CEO or business owner looking for custom software development to scale, automate, or enhance customer engagement — we’d love to help.

👉 If you’re exploring ideas or business needs, let’s connect and discuss how we can build something that truly works for you.

For more insights on custom software benefits, visit Forbes Technology Council.